Our Promise to You

At NISHROOP, we want you to be completely satisfied with your purchase. We understand that sometimes you may need to return an item, and we’ve made this process as simple as possible.

Return Window

• You have 7 days from the delivery date to return your items
• The return window begins from the day you receive your package

Eligible Items

We accept returns for items that are:

• Unworn and unused
• In their original packaging
• With all tags attached
• In the same condition as you received them

Items Not Eligible for Return

• Items marked as “Final Sale” or “Non-Returnable”
• Items that have been worn, washed, or altered
• Items without their original tags and packaging
• Intimate wear and accessories for hygiene reasons

How to Return

1. Start your return within 7 days of delivery:
   • Email us at nishroop23@gmail.com
   • Call us at 8867880321
   • Include your order number in all communications
2. Our team will guide you through the process and provide:
   • Return shipping instructions
   • A return authorization number
   • Next steps for your refund

Refund Process

• Once we receive and inspect your return, we’ll notify you by email
• If approved, your refund will be processed to your original payment method
• Refund time: 5-7 business days for the amount to reflect in your account
• Shipping charges are non-refundable unless the return is due to our error

Exchange Option

• Want a different size or color? We’re happy to help!
• The exchange process follows the same guidelines as returns
• The new item must be of equal or lesser value
• If choosing a higher-priced item, you’ll need to pay the difference

Our Quality Commitment

If you receive a defective or damaged item:

• Contact us immediately with photos of the damage
• We’ll arrange a free return shipping
• You’ll receive a full refund including shipping charges
• Or we’ll send a replacement at no extra cost

Contact Us

Need help with your return?

• Email: nishroop23@gmail.com
• Phone: 8867880321
• Address: No29D, V legacy road, DSOUZA Nagar, BSK 3rd stage, Hosakerehally, Bangalore 560085

Cancellations

• Orders cannot be cancelled once processed
• If your order hasn’t shipped, contact us immediately
• We’ll try our best to help, but we can’t guarantee cancellation

We’re here to help! If you have any questions about our return policy, please don’t hesitate to contact us.

Note: This return policy is subject to change without notice. Please check our website for the most current version.