Sale - get UPTO 60% OFF + Extra 5% Off on FIRST ORDER

Shipping and cancellation

Delivery Areas

We at NISHROOP are happy to deliver our products across India. We currently service all major cities, towns, and rural areas within India.

Shipping Partners

We work with trusted courier partners to ensure safe and timely delivery:

  • BlueDart
  • Delhivery
  • Professional Couriers
  • India Post

Delivery Timeframes

  • Standard Delivery: 3-5 working days
  • Remote Areas: May take 5-7 working days
  • Festival/Peak Season: Might experience slight delays

Note: Delivery times may vary based on your location and current circumstances.

Shipping Charges

  • Free Shipping: Available on all prepaid orders above ₹3,000
  • Standard Shipping Charges:
    • Orders below ₹3,000: Charges based on weight and delivery location
    • Remote Areas: Additional charges may apply

Order Tracking

Once your order is shipped:

  • You’ll receive a tracking number via email and SMS
  • Track your order through our website or courier partner’s site
  • Get regular updates about your package location

Delivery Process

  1. Order Confirmation
    • Immediate email confirmation after placing order
    • Order details and estimated delivery date provided
  2. Order Processing
    • 24-48 hours for order processing
    • You’ll be notified when your order is packed
  3. Shipping
    • Tracking details shared via email/SMS
    • Regular status updates provided

Delivery Verification

When receiving your package:

  • Check the outer packaging for any damage
  • Verify the seal is intact
  • You can refuse delivery if package appears tampered
  • Note any issues on the delivery proof (POD)

Important Guidelines

  1. Address Accuracy:
    • Provide complete and accurate delivery address
    • Include landmark if possible
    • Mention alternate phone number if available
  2. Business Hours:
    • Deliveries are made during business hours (10 AM – 7 PM)
    • No specific time slot can be promised for delivery
  3. Failed Delivery Attempts:
    • Three delivery attempts will be made
    • After failed attempts, package returns to our facility
    • Additional shipping charges may apply for redelivery

Special Cases

  1. Out for Delivery:
    • Keep your phone accessible
    • Ensure someone is available to receive the package
    • Have photo ID ready if required
  2. Non-Delivery:
    • Wrong address provided
    • Customer unavailable
    • Unsafe delivery location
    • Package will return to our facility

Contact Information

For shipping-related queries:

  • Email: nishroop23@gmail.com
  • Phone: 8867880321
  • Address: No29D, V legacy road, DSOUZA Nagar, BSK 3rd stage, Hosakerehally, Bangalore 560085

Business Hours

  • Monday to Saturday: 10:00 AM – 6:00 PM
  • Closed on Sundays and major holidays

Additional Information

  1. Order Cancellation:
    • Cannot cancel orders once shipped
    • Contact customer service immediately for unshipped orders
  2. Address Change:
    • Possible only if order hasn’t been shipped
    • Contact customer service immediately
  3. International Shipping:
    • Currently not available
    • Future expansion plans in progress

Note: This shipping policy is subject to change without prior notice. Please check our website for the most current version.

For any questions or concerns about your shipment, please don’t hesitate to contact our customer service team.